Returns & Exchanges

At Ollie's, we want you to love your purchase, which is why we offer a hassle-free 30-day return policy for all items in their original condition. Simply follow our streamlined process to receive a full refund or exchange.

Return Process

• 1.
  Initiate Your Return

  Visit our online return portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Print Your Label

  Once your request is approved, download and print the prepaid shipping label provided via email.

• 3.
  Package Your Items

  Securely pack your items in their original packaging, ensuring all tags are attached, and affix the shipping label to the outside of the box.

• 4.
  Drop Off and Track

  Drop your package at any authorized carrier location and keep your tracking number handy while we process your refund within 5-7 business days.